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Privacy Policy

At Wise Women Retreats, your privacy is important to us. We’re committed to protecting your personal information and being transparent about how we collect, use, and store it. This policy outlines what we do with your data when you interact with our website, retreats, products, or services.

What We Collect

When you visit our website, join our mailing list, book a retreat, purchase a product, or interact with us, we may collect:

  • Your name and contact details (email address, phone number)

  • Billing and shipping information

  • Demographic details (e.g. age range, location)

  • Preferences, feedback, or survey responses

  • Website usage data via cookies

  • Sensitive information only where relevant (e.g. dietary, health, or accessibility needs)

How We Use Your Information

We use your information to:

  • Confirm bookings and process payments

  • Send updates about your retreat or order

  • Respond to your enquiries and provide customer support

  • Share newsletters, offers, and blog content (if you opt in)

  • Improve our offerings, website, and customer experience

  • Comply with legal obligations and protect our community

We will never sell or rent your personal information to third parties.

Email Marketing & Communications

If you subscribe to our mailing list, you’ll receive emails from us about retreats, resources, and inspiring content. You can unsubscribe at any time via the link at the bottom of any email.

Storing & Protecting Your Data

Your information is stored securely using trusted platforms such as Wix, Stripe, and email marketing providers that comply with international data protection standards.

We do everything in our power to protect your data, but no system is 100% immune. If we ever suspect a breach, we will notify affected parties and authorities as required.

Third-Party Services

We may use third-party services to support bookings, payments, and newsletters. These services have their own privacy policies and practices. They include (but may not be limited to):

  • Wix (website and hosting)

  • Stripe (payment processing)

  • PayPal (payment processing)

  • Google Analytics (website traffic)

  • MailerLite / Mailchimp (email marketing)

Cookies & Website Tracking

Our site may use cookies to:

  • Understand how visitors use the website

  • Improve functionality and user experience

  • Analyse traffic and optimise content

You can adjust your browser settings to disable cookies if you prefer.

Your Rights

You have the right to:

  • Access or update your personal data

  • Request deletion of your data

  • Withdraw consent at any time

  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To make any of these requests, please contact us directly at info@wisewomenretreats.com.au

Policy Updates

We may update this policy as needed. Any changes will be posted here with the updated effective date.

Contact Us

If you have questions or concerns about how your data is handled, please reach out to us at:

Wise Women Retreats
Email: info@wisewomenretreats.com.au
Website: www.wisewomenretreats.com.au

We are committed to honouring your privacy and building a safe, sacred experience from the moment you connect with us.

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